Our products are digital files that are delivered instantly after payment, so they cannot be “returned”. We still want every customer to be happy, so we offer refunds in the following situations.
You can get a full refund if
- the file does not download or open, or is damaged, and we cannot fix it for you within 48 hours;
- you bought the same product twice by mistake;
- what you received is clearly different from the product description.
Please contact us within 7 days of your purchase.
We cannot offer a refund if
- you changed your mind after downloading the file;
- you bought a product by mistake and have already downloaded it (except duplicate purchases).
How to ask for a refund
Write to us through our Contact page with your order number, the email you used at checkout and a short description of the problem. We reply within one to two working days. Approved refunds go back to your original payment method (UPI, card or net banking) within 5–7 working days.
Download problems
Most problems are solved quickly: your download link is on the order confirmation page, in the order email, and under My Account → Downloads. Each purchase allows 5 downloads within 365 days.