This policy explains what personal data PawsWorld Digital collects, why, and the choices you have. We follow India’s Digital Personal Data Protection Act, 2023.
What we collect
- Order details: your name, email address and phone number, and what you bought. We need these to deliver your files, send your receipt and help you if something goes wrong.
- Account details if you create an account.
- Messages you send us through the contact form.
- Usage data: pages visited, device and browser, collected with cookies by our analytics and advertising tools (Google Analytics via Site Kit, and the Meta Pixel), so we can understand what readers like and measure our ads.
What we do not collect
Payments are handled by our payment provider. We never see or store your card, UPI or bank details.
How we use your data
- to process orders, deliver downloads and provide support;
- to send order emails and, only if you opt in, our newsletter (you can unsubscribe at any time);
- to improve our website and products, and to measure our marketing.
We do not sell your personal data. We share it only with the services that help us run the store (hosting, payment processing, email and analytics), and when the law requires it.
How long we keep it
Order records are kept as long as tax and accounting law requires. Other data is deleted when it is no longer needed or when you ask us to delete it.
Your rights
You can ask us to show, correct or delete your personal data, or withdraw your consent to marketing, at any time. Write to us through our Contact page; we reply within one to two working days. If you are not satisfied with our answer, you may complain to the Data Protection Board of India.
Cookies
We use cookies to keep your cart and login working and for analytics and advertising measurement. You can block or delete cookies in your browser settings; the store will still work, except for the cart and login.
Last updated: 15 October 2026.